The information that follows includes important information about the cost of credit and the interest rates. Your Promotional Purchase terms may vary from what is below. Please see the terms presented at the time of your Promotional Purchase for the applicable APR.
Interest Rate and Interest Charges
|Annual Percentage Rate (APR) for Standard Purchases||19.99%|
|APR for Cash Advances||19.99%|
|How to Avoid Paying Interest||Your due date is at least 25 days after the close of each billing cycle. We will not charge any interest on Standard Purchases or Cash Advances if you pay your entire balance by the due date each month.|
|Minimum Interest Charge||If you are charged interest, the charge will be no less than $2.00.|
|For Credit Card Tips from the Consumer Financial Protection Bureau||To learn more about factors to consider when applying for or using a credit card, visit the website of the Consumer Financial Protection Bureau at|
|Penalty Fees||Late Payment Fee||Up to $35.00|
|Return Check Fee||Up to $25.00|
|How We Will Calculate Your Balance||The Lender uses a method called "average daily balance (including new Purchases and Cash Advances)." See the Account Agreement for more details.|
|Billing Rights||Information on your rights to dispute transactions and how to exercise those rights is provided in the Account Agreement.|
|Amendment of the Terms and Conditions||The Lender may amend the Terms and Conditions, including any of the terms stated above, from time to time, in accordance with Section 13 of the Account Agreement "Amendment of This Agreement."|
|Important Information about Procedures for Opening a New Account||To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, the Lender will obtain your name, address, date of birth, and other information that will allow the Lender to identify you. The Lender may verify this information with you and others. The Lender may also request to see your driver's license or other identifying documents.|
|NY, RI, & VT Residents||
IMPORTANT NOTICE. In order to complete this transaction online, the Lender must provide you with certain disclosures required by law. The Lender can provide these disclosures to you online only if you consent. You should choose another payment option if you do not consent.
In this PayPal Credit E-Sign Consent, the following definitions apply:
By clicking the "Agree and Continue" button and/or checking the "I agree to have the Terms and Conditions presented electronically," which you hereby adopt as your electronic signature, you consent and agree that:
|What You Will Need||
You understand that, in order to access and retain the electronic Disclosures, you will need the following:
|Requesting Paper Documents And Withdrawing Consent||You understand that you may request paper copies of the Disclosures within 180 days of the date of the Disclosures, and that we will provide them to you by mail at no charge. You understand that you have the right to receive these Disclosures in paper form and that you may withdraw your consent by logging into www.billmelater.com or www.paypal.com where you can change your statement and disclosure preferences. You can also request paper copies and/or withdraw consent by contacting us at: PayPal Credit, P.O. Box 5138, Timonium, MD 21094 or 1-866-528-3733.|
|Updating Email Address||At any time, you can update the email address to which we may send alerts that your Disclosures are available. You can change your email preferences by logging into www.billmelater.com or www.paypal.com. You can also do this by contacting us at: PayPal Credit, P.O. Box 5138, Timonium, MD 21094 or 1-866-528-3733.|
|Legal Effect||By consenting, you agree that electronic Disclosures have the same meaning and effect as if we provided paper Disclosures to you when and if we are required to do so. When we send you a Disclosure in electronic form or post a Disclosure on our website that shall have the same meaning and effect as if we provided paper Disclosures to you, whether or not you choose to view the Disclosures, unless you had previously withdrawn your consent to receive Disclosures electronically. We may also send you an email alerting you that the Disclosures are available electronically and make them available online.|
THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, WITH LIMITED EXCEPTIONS, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
This Agreement sets forth the terms and conditions of the PayPal Credit Account ("Account") and the extensions of credit made by Comenity Capital Bank (the "Lender"). Please read this Agreement and keep a copy.
PARTIES TO THIS AGREEMENT AND OTHER ENTITIES
|You & your||The person who applied for this Account and agrees to this Agreement.|
|We, us, & our||The Lender and, following an assignment, any person, company, or bank to whom the rights of the Lender have been assigned.|
|Bill Me Later, Inc.||Located in Timonium, Maryland, developed PayPal Credit and provides services for the Lender, such as processing transactions, keeping records, sending billing statements, and providing customer service. Bill Me Later, Inc. may also receive payments and perform collection activities on behalf of the Lender.|
|PayPal, Inc.||Located in San Jose, California, is a payment service provider that consumers and merchants use to make payments to and accept payments from third parties.|
|Account||The PayPal Credit open-end (revolving) account that is the subject of this Agreement.|
|Agreement||The PayPal Credit Important Disclosures above, this PayPal Credit Account Agreement, and any amendment or addendum thereto.|
|Billing Cycle||The time between the dates on which we prepare billing statements, or would have prepared them if statements were required under Section 11 "Billing Statements." The Billing Cycle will end on approximately the same day of each month. We may change the day the Billing Cycle ends, at our option.|
|Cash Advances||Extensions of credit made on the Account to you, when you choose the PayPal Credit Payment System to Send Money using the services offered by PayPal, Inc.|
|Cost||The amount of any Cash Advances you obtain using PayPal Credit or the total price of any item(s) you purchase from a Merchant using PayPal Credit, plus any fee or charge you agree to pay the Merchant or PayPal, Inc., the cost of shipping and taxes, less any applicable discount or credit offered by the Merchant.|
|Credit Line||The dollar amount of credit available for you to borrow on this Account.|
|End Date||The Payment Due Date on the billing statement that includes the final Monthly Plan Payment on an Easy Payments Purchase.|
|Expiration Date||The date on which the deferred interest period ends for Deferred Interest Purchases.|
|Grace Period||The period within which you may repay a loan or extension of credit without incurring any interest.|
|Merchant||A merchant participating in and authorized to accept the PayPal Credit payment option.|
|Monthly Plan Payments||Substantially equal monthly installments required for Easy Payments Purchases, including any applicable interest.|
|Payment Due Date||The date, which will appear on each billing statement as the "Payment Due Date" for the Billing Cycle.|
|PayPal Credit Payment System||The payment system that allows you to pay for purchases from participating merchants by charging the costs to your PayPal Credit Account. It may be called simply "PayPal Credit."|
|Promotional Purchases||Includes Deferred Interest Purchases, Easy Payments Purchases, and other promotional purchases as offered from time to time that may be subject to special, promotional repayment terms and/or Annual Percentage Rates ("APRs") for all or part of the time they are unpaid. You may only have the ability to make some Promotional Purchases from time to time, depending on what the Merchant is offering. All Promotional Purchases may be separately itemized or may be grouped together in the Interest Charge Calculation and Promotional Purchases sections of your billing statement.
|Purchases||Extensions of credit made on the Account to you, when you choose the PayPal Credit Payment System to pay for a purchase from a Merchant. You may occasionally see references to "credit card purchases" because under Federal law this is considered a credit card account.|
|Send Money||Your ability to make payments to third parties using PayPal, Inc., including in connection with: (i) a Purchase of goods or services; or (ii) between two individuals (not to or from a business) without a Purchase.|
You agree to the terms of this Agreement and you make the promises it contains by either applying for or accepting an Account or making a purchase using PayPal Credit after receipt of this Agreement.
|You can make a Standard Purchase using this Account by choosing the PayPal Credit Payment System when you make a purchase from a Merchant at a website, by telephone, or at another authorized location. We will extend credit to you, in the amount of the Cost of the Purchase, by paying the Merchant on your behalf.|
|You can make a Cash Advance using this Account by choosing to Send Money. We will extend credit to you, in the amount of the Cost of the Cash Advance, by authorizing PayPal, Inc. to transmit the Cost of the Cash Advance to the designated recipient via the Send Money feature. You may not use the Cash Advance feature to send money to yourself. We have the right to decline Cash Advance transactions for any reason, for example, if fraudulent or high risk behavior is suspected.|
PROMOTIONAL PURCHASES: DEFERRED INTEREST PURCHASES
|There is one type of Deferred Interest Purchase:
PROMOTIONAL PURCHASES: EASY PAYMENTS
There are two types of Easy Payments Purchases:
At the time you open your Account and request your first extension of credit, we will evaluate your request for credit. If we extend you credit, we will disclose to you the total amount of your Credit Line, which will be no less than $250.00.
The total balances of all types of transactions on the Account plus transactions which have been authorized but not yet posted to the Account (but not including unpaid fees) may not exceed the Credit Line.
If you try to make a Purchase or Cash Advance that would cause your outstanding balance to be above your Credit Line, we may treat that as a request to increase the Credit Line.
For example: If your Credit Line is $650.00, you have a $200.00 balance, and you try to make a Purchase or request a Cash Advance of $500.00, we may treat this as a request for an increase in the Credit Line. If we approve this transaction, your new Credit Line will be $700.00.We have the option to refuse a request for an increase, but we will notify you of the reasons for any refusal. We may allow you to complete a transaction in excess of your available credit without increasing your Credit Line under certain circumstances, such as if you have a previous "non-sufficient funds" payment on your Account.
We may increase, decrease or change your Credit Line at any time. We will notify you if we do so.
From time to time, we may review your Account to ensure that payments and transactions posting to your Account are valid and not fraudulent and that good funds are collected for payments. In doing so, we may temporarily limit your ability to utilize the total credit available to borrow until the Account review is completed and/or transactions and payments are confirmed to be valid and fully collected.
|We May Charge your Account for Purchases and Cash Advances||You authorize us to charge this Account for the Cost of any Purchase or Cash Advance you, or anyone to whom you have given permission to use this Account, make using PayPal Credit. You understand that the amount that we actually pay to the Merchant for any Purchase or that PayPal, Inc. pays to any recipient of a Cash Advance may be less than the Cost of the Purchase or Cash Advance, because: (i) the Merchant may agree that we or a third party may retain a portion of the Cost in order to participate in PayPal Credit, or (ii) PayPal, Inc. may charge you fees for facilitating a Send Money transaction, which may be equal to the total of: (1) a percentage of the Cash Advance extended in connection with the Send Money transaction, plus (2) a transaction fee.|
|We May Charge your Account for Interest and Fees||You authorize us to charge this Account for interest, any fees, costs of collection, and other amounts that you agree to pay in this Agreement.|
|Purchases||By making a Purchase, you authorize the Merchant to share your personal information (including email address) with us to verify your identity, make a credit decision, complete your transaction, service your Account, and/or for any other lawful purpose.|
|Cash Advances||By requesting a Cash Advance, you authorize us to share your information with PayPal, Inc. to complete your Send Money transaction. You also authorize PayPal, Inc. to share your personal information (including email address) with us to verify your identity, make a credit decision, complete your Send Money transaction, service your Account, and/or for any other lawful purpose.|
|Promise to Pay||You promise to repay to us all extensions of credit (including any and all Purchases and Cash Advances) you have authorized us to charge to this Account and any accrued interest, fees, collection costs, and other amounts that you agree to pay in this Agreement. We may presume you authorized any Purchase using this Account, if the Purchase is delivered in your name to your address, unless you return the Purchase to the Merchant within a reasonable time.|
|Minimum Payment Due||You promise to pay at least the Minimum Payment Due on or before the Payment Due Date each Billing Cycle and in accordance with the reasonable requirements set forth on each billing statement.|
|Personal Financial Information||You promise to give us personal financial information about you that we may reasonably request, from time to time.|
|Collection Costs||You promise to pay all costs of collection if we take any action to collect this Account or take any action in a bankruptcy proceeding filed by or against you, including reasonable attorneys' fees and expenses, if permitted by applicable law.|
|Your Contact Information||You promise to promptly notify us if you change your name, mailing address, email address, or telephone number. In doing so, you agree that you will not give us false information or signatures, electronic or otherwise, at any time.|
|Age and Residency||You promise that you are of legal age in the state where you reside and are a resident of the United States when you accept this Agreement and open the Account.|
|Merchant Disputes||You promise that, if you are dissatisfied with goods or services you purchased from a Merchant, you will try in good faith to resolve the dispute and correct the problem directly with the Merchant. This shall in no way limit or reduce your rights in case of a billing error.|
|Use of Account||You promise to use this Account only for personal, family, or household purposes.|
You agree to pay interest on the outstanding balance of this Account until paid in full, as applicable. Interest may be calculated differently depending on the type of transaction. Interest begins to accrue on the transaction posting date, except interest does not accrue on any portion of a Standard Purchase or Cash Advance that you repay during the Grace Period, if a Grace Period applies.
|Standard Purchases & Cash Advances||There is a Grace Period of at least 25 days on new Standard Purchases and Cash Advances. This means we will not charge interest on these transactions if you pay them in full by the Payment Due Date. For example, if:
|Deferred Interest Purchases||Deferred Interest Purchases do not have a Grace Period. However, you can avoid paying interest on a Deferred Interest Purchase by paying the balance in full by the Expiration Date. If you do not pay the balance in full by the Expiration Date, you will be charged interest from the transaction posting date.|
|Easy Payments||Easy Payments Purchases do not have a Grace Period. However, for Easy Payments + No Interest Purchases, you can avoid paying interest by paying the balance in full by the End Date. If you do not pay the balance in full by the End Date, any remaining balance will begin to accrue interest. Financed Easy Payments Purchases begin to accrue interest on the transaction posting date.|
HOW WE CALCULATE INTEREST
We calculate interest for each Billing Cycle using the Average Daily Balance (including new Purchases and Cash Advances) method. A separate daily balance is calculated for each balance type. These balance types include, for example, Standard Purchases, Cash Advances, and different Promotional Purchases.
MINIMUM INTEREST CHARGE
|We charge a minimum of $2.00 of interest in any Billing Cycle in which you owe interest on Standard Purchases and/or Cash Advances.|
RATE OF INTEREST
|We calculate interest on Standard Purchases, Promotional Purchases (except Financed Easy Payments), and Cash Advances using the Daily Periodic Rate of 0.05477%. This corresponds to the APR of 19.99%. However, if we have disclosed a special promotional rate at the time we made the special offer, we will calculate interest on balances subject to that special offer using the applicable special promotional rate.|
|Late Payment Fee||
We will charge you a Late Fee for each Billing Cycle the Minimum Payment Due is not paid in full by its Payment Due Date. The Late Fee will be the amount of the missed payment, up to:
|Return Check Fee||We will charge you a Return Check Fee of up to $25.00 if a payment on this Account is made with a check, including a draft, order, or other instrument, that is returned by a drawee for "not sufficient funds" or other reasons such as a closed account. The fee will not exceed the Minimum Payment Due immediately prior to the date on which the payment is returned. We will not charge the fee if we redeposit the check and it is paid.|
|Standard Purchases and Cash Advances||
The payment due for Standard Purchases and Cash Advances will be the greatest of:
|No Payments + No Interest If Paid In Full Purchases||There is no payment due for a No Payments + No Interest if paid in full Purchase prior to its Expiration Date.|
|Easy Payments Purchases||The payment due for each Easy Payments Purchase will be the Monthly Plan Payment. To determine the Monthly Plan Payment amount, we divide the Easy Payments Purchase amount by the number of months between the Purchase and the scheduled End Date. The Monthly Plan Payment due on the scheduled End Date (or sooner if you pay off the balance early) may be more or less than the others, because it will be adjusted as necessary to pay the amount you owe at that time.|
We will use each payment in the amount of the Minimum Payment Due or less, first to pay billed Monthly Plan Payments on any Easy Payments Purchases, then billed interest, then billed fees, then the principal balance, and then any other amounts due. However, if you have a balance on a Deferred Interest Purchase, during the two Billing Cycles immediately preceding its Expiration Date, we may use the payment, after the amount to pay billed Monthly Plan Payments on any Easy Payments Purchases to pay the balance on such Deferred Interest Purchase.
You may at any time pay, in whole or in part, the total unpaid balance without any additional charge for prepayment. If you pay more than the Minimum Payment Due in any Billing Cycle, you still must make the Minimum Payment Due the next Billing Cycle. We will use any amount in excess of the Minimum Payment Due to pay the balances with the highest interest rate, then the next highest interest rate, and so forth. However, during the two Billing Cycles immediately preceding the Expiration Date of any Deferred Interest Purchase, we may use payments first to pay the balance on such Deferred Interest Purchase(s). We may choose to apply prepayments to the Deferred Interest Purchase balances before other balances.
|Billing Statements||We will provide a billing statement for each Billing Cycle if and as required by applicable law. We need not provide a billing statement to you if we deem this Account uncollectible or if delinquency collection proceedings have been started. We may provide electronic billing statements only. You can elect to receive paper statements by calling 1-866-528-3733 or logging in to www.billmelater.com or www.paypal.com.|
|Credit Balances||We will refund any credit balance in excess of $1.00 to you as required by law. You authorize us to make the refund electronically or using an electronic transfer, (i) if you made the payment which caused the credit balance electronically, or using an electronic transfer, or (ii) if you typically make payments on this Account electronically. If you maintain an account with PayPal, Inc., you authorize us to refund any credit balance directly to that account.|
|Errors||You agree to notify us of any errors in the billing statement within 60 days from the date it is provided. You agree to examine each billing statement and to notify us, immediately, of any Purchases which were not made or authorized by you.|
|Events of Default||
You will be in default if you:
|Collection Costs||You agree to pay all costs of collection (including reasonable attorneys' fees and expenses) if we take any action to collect this Account after default, if permitted and to the maximum amount permitted by applicable law.|
|Our Rights||If you are in default, we may suspend or close your Account, require you to pay the full amount you owe immediately, or take any other action permitted by law. This may happen without prior notice unless otherwise required by applicable law. If we exercise our rights, this Agreement will continue to apply to your Account.|
|Amendment of this Agreement||We may amend this Agreement from time to time, in any respect, and give you written notice if required by law. An amendment may change something in this Agreement (for example, the rate of interest on any or all transaction types), add something new, or take something out. Amendments will apply to outstanding balances and new Purchases and Cash Advances, except as otherwise indicated in any written notice or as otherwise provided by applicable law. This Agreement, except when amended in accordance with this Agreement, is the final expression of the Agreement between you and us and may not be contradicted by evidence of any alleged oral agreement.|
|Termination||We may terminate your Account or this Agreement at any time for any reason without prior notice, subject to limitations of applicable law. After termination, you will not be able to make new Purchases or Cash Advances but you will still have to pay any remaining balance in full. All other provisions of this Agreement will continue to apply.|
|Our Liability||We are not responsible for any Merchant's failure to accept payment using the PayPal Credit Payment System. Our liability is limited to that determined by applicable law and will only include your actual damages.|
|Remedies Cumulative||Our remedies under this Agreement shall be cumulative and not alternative.|
|Delay of Enforcement||We can delay enforcing any of our rights under this Agreement without losing them. Any waiver by us of any provision of this Agreement will not be a waiver of the same or any other provision on any other occasion.|
|Severability||Except as otherwise provided herein, if any provision of this Agreement is held to be invalid or unenforceable, such determination shall not affect the validity or enforceability of the remaining provisions of this Agreement.|
You hereby appoint Bill Me Later, Inc. as your agent in maintaining, and Bill Me Later, Inc. agrees to maintain, a book entry system that records the identity of the owner of each Purchase and Cash Advance on the Account. The right to the principal of, and stated interest on, each Purchase and Cash Advance on the Account may only be transferred through the book entry system maintained by Bill Me Later, Inc. This section does not affect any of your obligations under this Agreement. This section does not limit or waive any of your rights, including but not limited to your Billing Rights.
You may not assign, delegate, or otherwise transfer any of your rights, privileges, or obligations under this Agreement. Any attempt by you to assign, delegate, or transfer will be void and of no effect. We may assign any and all of our rights under this Agreement at any time without your consent. Any person, company, or bank to whom we assign this Agreement shall be entitled to all of our rights under this Agreement. None of your rights or obligations shall be affected by such assignment.
You authorize us and/or Bill Me Later, Inc. to make or have made any credit, employment, and investigative inquiries we deem appropriate related to your application for credit, this Account, and the collection of amounts owed on this Account. You agree that we and/or Bill Me Later, Inc. have the right to obtain credit reports on you in connection with (1) your application for this Account, (2) any potential Credit Line increase and (3) as we deem reasonably necessary to maintain and collect this Account. You authorize us to answer any questions about our experience with you related to this Account and to report that experience to credit reporting agencies.
|COMMUNICATIONS CONCERNING DISPUTED DEBTS||ALL COMMUNICATIONS BY YOU TO US CONCERNING DISPUTED DEBTS, INCLUDING AN INSTRUMENT TENDERED AS FULL SATISFACTION OF THE ACCOUNT, MUST BE SENT TO: PayPal Credit, P.O. Box 5018, Timonium, MD 21094.|
|Notices & Customer Service||Except as provided in "COMMUNICATIONS CONCERNING DISPUTED DEBTS," you may send written notices, correspondence, inquiries, and questions concerning your Account to us at PayPal Credit, P.O. Box 5138, Timonium, MD 21094. You may also call our customer service department at 1-866-528-3733.|
|Consent to Communications||We and/or Bill Me Later, Inc. may contact you using postal mail, email, and/or telephone. In order to contact you more efficiently, we and/or Bill Me Later, Inc. may at times also contact you using autodialed and/or prerecorded message calls or text messages at the telephone number(s) you have provided us. We and/or Bill Me Later, Inc. may place such calls or texts to (i) provide servicing related communications about your Account or Account activity, (ii) investigate or prevent fraud, or (iii) collect a debt owed to us. You agree that we and/or Bill Me Later, Inc. and our service providers may contact you using autodialed and/or prerecorded message calls and text messages to carry out the purposes we have identified above. We and/or Bill Me Later, Inc. may share your phone number(s) with service providers that we contract with to assist us in carrying out these purposes, but will not share your phone number(s) with third parties for their own purposes without your consent. Standard telephone minute and text charges may apply. We and/or Bill Me Later, Inc. and our service providers will not use autodialed or prerecorded message calls or texts to contact you for marketing purposes at the telephone number(s) you designate unless we receive your prior express written consent and you have not revoked such consent. You may contact our customer service department at 1-866-528-3733 to ask that we not contact you using autodialed and/or prerecorded message calls or text messages.|
|Monitoring & Recording||We and/or Bill Me Later, Inc. may monitor, tape, or electronically record our telephone calls with you, including any calls with our and/or Bill Me Later, Inc.'s customer service department, collection department, and any other department.|
|Emails||You consent to our/Bill Me Later, Inc. emailing you for any lawful purpose, including marketing. You may withdraw consent to us sending you commercial emails by changing your "email preferences" at www.billmelater.com or www.paypal.com, or by "unsubscribing" when we send you an email.|
This Agreement has been accepted by us in the state of Utah, and all extensions of credit will be made by us in the state of Utah. Regardless of the state of your residence or the place where the Merchant is located, you agree that the provisions of this Agreement relating to interest, charges, and fees shall be governed by Federal law and construed in accordance with Federal law and, as made applicable by Federal law, the law of the state of Utah. Other terms and provisions shall be governed by and construed in accordance with applicable law of the state of Utah, without regard to principles of conflicts of law, except to the extent preempted, superseded, or supplemented by Federal law.
Additionally, except to the extent preempted, superseded, or supplemented by Federal law and except as otherwise stated in this Agreement, the laws of the State of Utah, without regard to principles of conflict of laws, will govern any claim or dispute that has arisen or may arise between you and us.
|Forum for Disputes||Except as otherwise agreed by the parties, in the event that the Agreement to Arbitrate in Section 19 below is found not to apply to you or to a dispute either as a result of your decision to opt-out of the Agreement to Arbitrate or by the arbitrator or a court order, you agree that any claim or dispute you may have against us must be resolved by a court located in Utah. You agree to submit to the personal jurisdiction of the courts located within Utah for the purpose of litigating all such claims or disputes.|
IF YOU ARE A NEW PAYPAL CREDIT USER, YOU CAN CHOOSE TO REJECT THIS AGREEMENT TO ARBITRATE ("OPT-OUT") BY MAILING US A WRITTEN OPT-OUT NOTICE ("OPT-OUT NOTICE"). THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN 30 DAYS AFTER THE DATE YOU AGREE TO THE TERMS AND CONDITIONS FOR THE FIRST TIME. YOU MUST MAIL THE OPT-OUT NOTICE TO BILL ME LATER, INC., ATTN: LITIGATION DEPARTMENT, RE: OPT-OUT NOTICE, 2211 NORTH FIRST STREET, SAN JOSE, CA 95131.
For your convenience, we are providing an Opt-Out Notice form at
|You and We Agree to Arbitrate Disputes Between Us||
If a dispute arises between you and us, our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and cost effective means of resolving the dispute quickly. If you have a concern, please contact us first at (866) 528-3733 and we will do our best to resolve your concern to your satisfaction.
Unless you opt out of the Agreement to Arbitrate, you and we each agree to resolve any Claims (as defined below) in accordance with the provisions set forth in this Agreement to Arbitrate. Pursuant to this Agreement to Arbitrate, any Claims will be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert Claims in small claims court, if your Claims qualify and so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. The Terms and Conditions evidence a transaction in interstate commerce, and thus the Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this Agreement to Arbitrate. The Agreement to Arbitrate shall survive the closing of your Account and/or the termination of the Terms and Conditions.
|Claims Subject to Arbitration||
We and you (including users, custodians, and beneficiaries of your Account) agree to arbitrate any and all disputes or claims between you and us, including claims involving Bill Me Later, Inc. and its or the Lender's agents, employees, officers, directors, predecessors in interest, and successors and assigns ("Claim(s)"). This Agreement to Arbitrate is intended to be broadly interpreted. Claims include, but are not limited to:
|Notice of Dispute||
A party who intends to seek arbitration must first send to the other, by certified mail, a completed form Notice of Dispute ("Notice"). You may download a form Notice at
If you and we are unable to resolve the Claims described in the Notice within 30 days after the Notice is sent, you or we may initiate arbitration proceedings. A form for initiating arbitration proceedings is available on the website of the American Arbitration Association ("AAA") at www.adr.org.
|Prohibition of Class and Representative Actions and Non-Individualized Relief||YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND WE AGREE OTHERWISE, THE ARBITRATOR(S) MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON'S OR PARTY'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR(S) MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY'S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER PAYPAL CREDIT USERS.|
|Arbitration Procedures||Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator or arbitrators instead of a judge or jury, and court review of an arbitration award is very limited. However, the arbitrator(s) can award the same damages and relief on an individual basis that a court can award to an individual. The arbitrator(s) also must follow the terms of these Terms and Conditions as a court would. All issues are for the arbitrator(s) to decide, except that issues relating to arbitrability, the scope or enforceability of this Agreement to Arbitrate, or the interpretation of the subsection above entitled "Prohibition of Class and Representative Actions and Non-individualized Relief," shall be for a court of competent jurisdiction to decide. The arbitration will be conducted by the AAA under its rules and procedures, including the AAA's Consumer Arbitration Rules (as applicable), as modified by this Agreement to Arbitrate. The AAA's rules are available at www.adr.org.
The arbitration shall be held in the county in which you reside or at another mutually agreed location. If the value of the relief sought is $10,000 or less, you or we may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and us subject to the discretion of the arbitrator(s) to require an in-person hearing, if the circumstances warrant. Attendance at an in-person hearing may be made by telephone by you and/or us, unless the arbitrator(s) requires otherwise.
The arbitrator(s) will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law. The arbitrator(s) shall not be bound by rulings in prior arbitrations involving different PayPal Credit users, but is/are bound by rulings in prior arbitrations involving the same PayPal Credit user to the extent required by applicable law. The award of the arbitrator(s) shall be final and binding, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Any settlement offer made by you or us shall not be disclosed to the arbitrator.
|Costs of Arbitration||Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules, unless otherwise stated in this Agreement to Arbitrate. If the value of the relief sought is $10,000 or less, at your request, we will pay all filing, administration, and arbitrator fees associated with the arbitration. Any request for payment of fees by us should be submitted to the AAA in your Demand for Arbitration and we will make arrangements to pay all necessary fees directly to the AAA. If the value of the relief sought is more than $10,000 and you are able to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis, we will pay as much of the filing, administration, and arbitrator fees as the arbitrator deems necessary to prevent the cost of accessing arbitration from being prohibitive. In the event the arbitrator determines the Claim(s) you assert in the arbitration to be frivolous, you agree to reimburse us for all fees associated with the arbitration paid by us on your behalf that you otherwise would be obligated to pay under the AAA's rules.|
|Severability and Future Amendments to the Agreement to Arbitrate||
With the exception of any of the provisions in the subsection of this Agreement to Arbitrate titled "Prohibition of Class and Representative Actions and Non-Individualized Relief," if a court decides that any part of this Agreement to Arbitrate is invalid or unenforceable, the other parts of this Agreement to Arbitrate shall still apply. If a court decides that any of the provisions in the subsection of this Agreement to Arbitrate titled "Prohibition of Class and Representative Actions and Non-Individualized Relief" is invalid or unenforceable, then the entirety of this Agreement to Arbitrate shall be null and void. The remainder of the Terms and Conditions will continue to apply.
Notwithstanding any provision in the Terms and Conditions to the contrary, you and we agree that if we make any amendment to this Agreement to Arbitrate (other than an amendment to any notice address or website link provided in the Agreement to Arbitrate) in the future, that amendment shall not apply to any Claim that was filed in a legal proceeding against us prior to the effective date of the amendment. The amendment shall apply to all other disputes or Claims governed by the Agreement to Arbitrate. We will notify you of amendments to this Agreement to Arbitrate by posting the amended terms on www.billmelater.com and www.paypal.com at least 30 days before the effective date of the amendments and by providing mail notice. If you do not agree to these amended terms, you may close your Account within the 30 day period and you will not be bound by the amended terms.
The following notice is required by Federal law. In this notice, "credit card purchases" means Purchases and Cash Advances made with this Account.
Your Billing Rights: Keep This Document For Future Use
This notice tells you about your rights and our responsibilities under the Fair Credit Billing Act.
What To Do If You Find A Mistake On Your Statement
If you think there is an error on your statement, write to us at: PayPal Credit, P.O. Box 5018, Timonium, MD 21094.
In your letter, give us the following information:
You must contact us:
You must notify us of any potential errors in writing. You may call us or email us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question.
What Will Happen After We Receive Your Letter
When we receive your letter, we must do two things:
While we investigate whether or not there has been an error:
After we finish our investigation, one of two things will happen:
If you receive our explanation but still believe your bill is wrong, you must write to us within 10 days telling us that you still refuse to pay. If you do so, we cannot report you as delinquent without also reporting that you are questioning your bill. We must tell you the name of anyone to whom we reported you as delinquent, and we must let those organizations know when the matter has been settled between us.
If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct.
Your Rights If You Are Dissatisfied With Your Credit Card Purchases
If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.
To use this right, all of the following must be true:
If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at: PayPal Credit, P.O. Box 5018, Timonium, MD 21094.
While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay, we may report you as delinquent.
Rev. September 2015
|FACTS||WHAT DOES COMENITY CAPITAL BANK DO WITH YOUR PERSONAL INFORMATION IN CONNECTION WITH YOUR PAYPAL CREDIT ACCOUNT?|
|Why?||Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.|
|What?||The types of personal information we collect and share depend on the product or service you have with us. This information can include:
|How?||All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Comenity Capital Bank chooses to share; and whether you can limit this sharing.|
|Reasons we can share your personal information||Does Comenity Capital Bank share?||Can you limit this sharing?|
|For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus||Yes||No|
|For our marketing purposes — To offer our products and services to you||Yes||No|
|For joint marketing with other financial companies||Yes||No|
|For our affiliates' everyday business purposes - information about your transactions and experiences||Yes||No|
|For our affiliates' everyday business purposes - information about your creditworthiness||No||No|
|For our affiliates to market to you||No||No|
|For non-affiliated companies to market to you||No||No|
|Questions?||Call: 1-866-528-3733. For operator relay assistance, first dial 711.|
|Who we are|
|Who is providing this notice?||This privacy notice is provided by Comenity Capital Bank and is applicable to all PayPal Credit accounts.|
|What we do|
|How does Comenity Capital Bank protect my personal information?||To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.|
|How does Comenity Capital Bank collect my personal information?||We collect your personal information, for example, when you:
|Why can't I limit all sharing?||Federal law gives you the right to limit only:
|What happens when I limit sharing for an account I hold jointly with someone else?||We do not offer joint accounts.|
|Affiliates||Companies related by common ownership or control. They can be financial and nonfinancial companies.
|Non-affiliated Companies||Companies not related by common ownership or control. They can be financial and non-financial companies.
|Joint Marketing||A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|Other Important Information|
|We will also comply with more restrictive state laws to the extent that they apply. For example, if your billing address is in Vermont or California, we will automatically opt you out of sharing your information with nonaffiliates for marketing purposes.|